- Supports: VGK/EAC/BE/ACE/AND LOWER.

Heino v1.2 boasts a large user base. We develop custom firmware for each customer independently, balancing extensive market sampling with top-tier security.

1. Heino v1.2 features fully independent R&D and an in-house closed-source framework.

2. Heino v1.2 provides users with permanent free firmware support.

3. Although Heino v1.2 cannot bypass IOMMU at the hardware level, we offer an exclusive internal VT-d solution for it.

Heino v1.2: Fully Independent R&D Firmware Support, the Only DMA Product with Real M2 Chip Data Acquisition, and an Exclusive VT-d IOMMU Bypass Solution

Kernel-Level Software Bypass Solution: Developed by a team of dozens of engineers, we have created an exclusive kernel-level software IOMMU bypass solution specifically for Heino v1.2. Operating at the system level, it is compatible with nearly all games. Through large-sample testing, no abnormalities have been reported to date.

Permanent After-Sales Service and Warranty: We offer permanent free after-sales support exclusively for Heino v1.2 users. Whether you encounter issues with the Heino v1.2 device itself, software usage, or hardware compatibility, we will provide free after-sales assistance. Additionally, we provide a free warranty for Heino v1.2 users—if your DMA device sustains any non-human-induced damage, we will offer a free replacement. We also provide permanent free firmware support: regardless of the reason, we will deliver customized firmware services tailored to your needs, with each firmware build developed independently.

As long as you are a Heino v1.2 user, you are entitled to access the exclusive Heino user community built by the Heino team. Here, you can not only enjoy after-sales support but also exchange usage experiences with like-minded teammates and stay updated on the latest news and insights in the DMA industry.

After-Sales Service Policy

We provide a permanent free warranty and after-sales service for users of Heino 1 / Heino v1.2 / Heino 2. The after-sales service covers both our products and non-our products—all our customers are entitled to the corresponding after-sales support and warranty service.

Second-Hand Product After-Sales Policy: Due to the significant burden imposed on our R&D funds and service resources by the large number of second-hand Heino products circulating in the market, we refuse to provide after-sales services for any second-hand products. Please refrain from purchasing second-hand Heino products available on the market; otherwise, you will not be eligible for corresponding service support.